At SWIM we love helping people find the job they love, and perhaps this is never more important than for the HR and TA professionals who are culture ambassadors for their company.
In the 14 years since our founding, we’ve helped place hundreds of candidates in HR and Talent Acquisition roles with some of Vancouver’s best employers- the kinds of companies that show up on all sorts of “great place to work” lists. We specialize in understanding the nuances and uniqueness of each HR and TA team, and how to make a great match. See below for a listing of all our currently active HR and Talent Acquisition searches. If you see one that you think may be a fit for you, we invite you to send us a resume. If we also think you’re a match, then we’ll be reaching out shortly to further discuss your search for your dream job. Thank you!
Well-rounded customer service leadership role with a stable and well-established company headquartered in Vancouver. This companys brand and products are loved by many across Canada and the US!
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Well-rounded customer service leadership role with a stable and well-established company headquartered in Vancouver. This companys brand and products are loved by many across Canada and the US!
Who- the Company:
This retail company is one of Canada’s most beloved brands in their sector and they have hundreds of thousands of happy and loyal customers. The company provides employees with a great place to work and a culture that encourages collaboration, creativity, respect, and honesty. The company has undergone positive changes as of late, including a reinvigoration of their brand and a new website. They have built a culture that celebrates wins and takes pride in providing customers with high quality products and first class customer experience.
What- the Role:
Our client hiring for a new Senior Manager,Customer Experience. Leading a customer experience team of four to six (4-6) and reporting into a C-suite Executive. This role involves a diverse scope of responsibilities including setting departmental goals, analyzing existing customer service KPIs and putting in place new KPIs, ongoing optimization of customer service systems and tools, resolving unique or escalated issues, providing training and onboarding, etc. The Senior Manager will collaborate closely with leaders of other departments including sales, marketing, product, distribution & supply chain, and finance. Ideally candidates will have experience with both B2C and B2B customer service in a retail setting (ecommerce and/or brick & mortar, direct manufacturing or 3rd party distribution). Swim Recruiting will provide interested candidates with a full job description.
Who- the Candidate:
We are seeking a well-rounded customer service professional with at least 7 years in senior supervisory/people management capacities in customer service. Experience reporting into a C-suite Executive and/or President and/or Company Founder is preferred. Experience in an entrepreneurial owner-operated company is very beneficial.
We are looking for people with fantastic customer experience skills who can lead by example. The new Senior Manager will inspire their team to join them in seeing an exciting and even more successful vision for the company’s future and figuring out together how top-notch customer service is going to help the organization get there!
Where:
HYBRID. Headquartered in Vancouver. Full time in office. The office is busy and upbeat, with employees working in corporate functions and production functions. The new Customer Experience Manager must love animals as the company has a dog-friendly work environment! Bringing your furry companion to work with you every day is encouraged.
How Much:
Base salary commensurate with customer experience management experience, skills, and education- in the range of $90,000 to $120,000. For the high end of the range candidates must be highly qualified for the role and able to demonstrate their ability lead change management and improve a customer experience function. There may even be wiggle room beyond $120,000 for someone exceptionally well suited to the job! Plus relevant professional development support, paid vacation, health benefits, and product discounts. Please discuss your total compensation expectations in further detail with Swim Recruiting.
When & How to Apply:
If you are qualified for, and interested in, this great senior management customer experience opportunity with a beloved Vancouver company, please let Swim Recruiting know as soon as possible as this search is moving quickly! If you already have a Recruiter at SWIM, please reach out directly. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY’ and send us your resume (preferably in Word format as it works best with our internal systems, but PDF is also fine).
Large, very well-established and complex multi-national company headquartered in Vancouver. Fantastic opportunity for someone who is seeking a friendly corporate culture, inspiring leadership, and valuable work-life balance while getting to do very interesting and challenging HR work. Reporting into a fantastic HR leader. High-growth successful company. Diverse HR responsibilities. Very competitive total compensation package- base salary from $105,000 to $130,000 plus generous bonus program.
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Large, very well-established and complex multi-national company headquartered in Vancouver. Fantastic opportunity for someone who is seeking a friendly corporate culture, inspiring leadership, and valuable work-life balance while getting to do very interesting and challenging HR work. Reporting into a fantastic HR leader. High-growth successful company. Diverse HR responsibilities. Very competitive total compensation package- base salary from $105,000 to $130,000 plus generous bonus program.
Who- the Company:
Our client is a very well-established and highly successful company with operations across Canada and the US and approximately 2000 employees. They are the leader in their industry in North America. The company has a great reputation among their happy customers, partners, and employees. Culture that emphasizes collaboration, innovation, and quality.
What- the Role:
On behalf of our client, Swim Recruiting is seeking a new People & Culture Business Partner (i.e. HRBP) who will be based in the corporate headquarters in Vancouver. The P&C BP will report into a Director of P&C and will work alongside many HR colleagues.
The new Business Partner will support a diverse employee population including people working in the following corporate shared services departments: accounting & finance, IT, people & culture, business development, marketing, and supply chain. This is a well-rounded role involving many areas of HR such as leadership coaching, employee relations, performance management, talent attraction & talent acquisition, HR analytics, HR systems, HR policy implementation and enforcement, succession planning, organizational development, onboarding & offboarding processes, learning & development, retention strategies, culture & engagement, change management, internal communications, etc.
This is a fantastic opportunity for an HR professional who enjoys a diverse portfolio of responsibilities and constantly learning new skills! SWIM will provide interested candidates with a thorough job description.
Who- the Candidate:
We are seeking a dynamic and proactive HR professional with great communication and interpersonal skills. The selected candidate will have at least 6 years of relevant HR work experience, preferably within a complex business with operations and employees across multiple geographies.
What- the Qualifications:
7+ years progressive experience in human resources.
Relevant post-secondary education required (within HR, commerce, business, etc.). CPHR is preferred, not required.
Working knowledge of relevant of Provincial, State, and Federal regulations and laws related to HR policies and practices (experience supporting employees in both US and Canada is highly desirable- the more provinces and states, the better! But BC is most important).
Strong organizational and time management skills to handle diverse HR work in a fast-paced, fluid, and entrepreneurial work environment.
True business partnership approach, with ability to build relationships across all corporate departments. Ability to confidently provide HR consultation and information to C-Suite executives, such as CFO, COO, CEO, CHRO, etc. Collaborative and self-motivated.
Exposure to post-acquisition integration from an HR perspective is an asset.
Proven ability to collaborate with all corporate departments in the business and to influence senior leaders and executives.
Systems savvy, with hands-on experience using HRIS and ATS. HRIS optimization, implementation, or automation experience is a huge asset!
How Much:
Very competitive total compensation commensurate with level of HR skills, experience, and education- in the range of $100,000 to $130,000. Please note that for the high end of the range candidates will likely need to have all the “nice to have” qualifications. The company will provide their new P&C BP with a solid overall compensation package, including a generous bonus program, professional development support, and excellent health, dental, & vision benefits. Please discuss further with SWIM.
Where:
This company is headquartered in the heart of Downtown Vancouver in a beautiful corporate office. The People & Culture Business Partner will probably work in the office 5 days a week during training and onboarding. After that, they can choose to work from home 1 day a week. Occasional business travel is anticipated in this role, mostly within Canada and very rarely to the US, no more than 10%.
When & How to Apply:
Swim Recruiting will be presenting the profiles of short-listed candidates directly to the hiring team for review. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY' to send us your resume (preferably in MS Word format as it works best with SWIM’s internal systems, but PDF is alright, too). Thank you!
Unique opportunity with a large, fast-paced, complex, and publicly-listed Canadian company with a friendly and down-to-earth corporate culture. Great opportunity for an analytically-minded professional who wants to work with a tightknit, collaborative, and supportive HR team.
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Unique opportunity with a large, fast-paced, complex, and publicly-listed Canadian company with a friendly and down-to-earth corporate culture. Great opportunity for an analytically-minded professional who wants to work with a tightknit, collaborative, and supportive HR team.
Who- the Company:
Our client is a very well-established, interesting, and reputable company with operations throughout Canada and the US. SWIM has placed many people at this company over the years with positive feedback on the team culture. The company has been listed on “Top Employer” lists.
What- the Role:
On behalf of our client, Swim Recruiting is looking for a new HR Analyst who will work on the HR team and report directly into a Senior HR Manager. This is a newly created role. The HR Analyst will take on a variety of routine and ad hoc analytical projects- for example, participating in trials of new AI tools for the HR team, analyzing HR processes, documenting new policies, creating spreadsheets to review and analyze HR data, reviewing collective agreements to identify differences, researching HR-related issues that impact the business, facilitating meetings, etc. The Analyst’s scope will be across Canada and US, and they will collaborate with internal stakeholders in all of the company’s operations.
Who- the Candidate:
We are looking for a business analysis professional, preferably with relevant HR work experience and/or HR education. Excellent candidates for this role will be resourceful, independent, self-motivated, confident, and business savvy. Given this is a newly created role we are looking for people who are comfortable seeking out work and new projects, rather than sitting back and waiting for the work to come to them.
Excellent communication, collaboration, and stakeholder management skills are key in this role. Advanced proficiency in Excel is required in this role, as is hands-on experience with PowerPoint, Outlook, Word, etc. The more systems and tools the Analyst has used, the better!
Excellent relationship building skills- with folks working at the corporate office, “in the field” and at the operating sites, and in various departments including HR, payroll, accounting, IT, etc.
We are looking for problem-solvers with excellent interpersonal, verbal, and written communications skills and a passion for internal customer service.
We are looking for people who operate with integrity, urgency, and professionalism.
Relevant education and professional development is preferred, such as pursuit of PMP, CPHR, MBA, etc.
Systems savvy, with the eagerness to learn and master new tools and technologies (for example, MS Co-Pilot, AI tools, ChatGPT, etc.)
Beneficial Skills & Experience:
Public company experience.
Exposure to business with unionized operations.
Working for a large and complex public company with operations across Canada and the US.
Systems- Experience using HRIS, ATS, Payroll systems, LMS, etc.
How Much:
Competitive hourly rate or annualized base salary commensurate with relevant experience and skills, in the range of $30 to $36 an hour or $65,000 to $75,000 annualized. If or when the Analyst is hired as a permanent employe (vs on contract), the HR Analyst will be eligible for an annual bonus, great health & dental benefits, a generous RRSP matching program, an employee share purchase program, professional development support, and other perks. Please discuss your total compensation expectations in further detail with SWIM!
Where:
The company is headquartered in Burnaby, very close to rapid transit. Full-time in office for the first ~4 weeks during training, and after that the HR Analyst can choose to work from home 1 day/week, with flexibility based on work and personal life schedules.
When & How to Apply:
Swim Recruiting will be presenting the profiles of short-listed candidates directly to the hiring team. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit “APPLY” to send us your resume (preferably in MS Word format as it works best with our internal systems, but PDF is also fine). Thank you!
Greater Vancouver Metropolitan Area - Hybrid, BC, Canada
Posted on
March 6, 2025
Seaspan is seeking a Manager, Wellness & Ability Management to lead occupational and non-occupational injury management, workers compensation matters, injury prevention, and health promotion across all business units.
The Manager will develop and implement policies and programs that support employee recovery from injury and illness, including stay-at-work programs, return-to-work procedures, graduated return-to-work initiatives, and health-related accommodation requests. They will also take an active role in corporate wellness programs, ensuring best-in-class health and wellness practices.
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What – The Role
Seaspan is seeking a Manager, Wellness & Ability Management to lead occupational and non-occupational injury management, workers compensation matters, injury prevention, and health promotion across all business units.
The Manager will develop and implement policies and programs that support employee recovery from injury and illness, including stay-at-work programs, return-to-work procedures, graduated return-to-work initiatives, and health-related accommodation requests. They will also take an active role in corporate wellness programs, ensuring best-in-class health and wellness practices.
Key Responsibilities:
Coordinate with external providers, insurers, and regulatory bodies to ensure timely intervention, treatment plans, and compliance with occupational and non-occupational injury management.
Develop and oversee mental health, substance use disorder treatment, and continuing care programs.
Manage all health assessments and services across the organization.
Handle an active caseload of ability management cases, ensuring modified work offers align with employee recovery and workplace safety.
Provide expert injury management guidance to improve claims management, return-to-work outcomes, and employee satisfaction.
Lead employee wellness initiatives, including policy development, communication strategies, and educational programs.
Work with leadership to develop and implement strategic return-to-work and injury management programs.
Advise and coach management on disability claims, active return-to-work programs, and workplace accommodations.
Ensure all WorkSafeBC and corporate health & wellness guidelines are met and effectively implemented across operations.
This position is fully on-site at 50 Pemberton Avenue, North Vancouver, with the flexibility to work a hybrid schedule (two days per week) after the initial onboarding period.
Who – The Candidate
We are seeking a qualified and experienced professional with a strong background in ability management, health promotion, and workplace wellness.
Qualifications & Experience:
Degree or diploma in Nursing, Kinesiology, Integrated Disability Management, or a related discipline.
Minimum five years of progressive experience in ability management, health promotion, and clinic rehabilitation in an industrial environment.
Experience in people and project management, including budget oversight and program development.
Strong background in developing return-to-work strategies, disability claims management, and regulatory compliance.
Proven ability to build relationships, coach management, and influence organizational health & wellness policies.
Understanding of WorkSafeBC and regulatory requirements, with the ability to operationalize those standards.
Exceptional problem-solving, analytical, and organizational skills.
Ability to work independently while also functioning as part of a collaborative team.
High level of confidentiality and professionalism.
Candidates should be aligned with Seaspan’s core values of Safety, Care, Efficiency, and Accountability, and be comfortable adapting to change in a fast-paced environment.
Where – The Location
This role is based on-site at 50 Pemberton Avenue, North Vancouver, with flexibility to work a hybrid schedule (two days remote per week) after onboarding.
Seaspan provides:
Free employee parking at the office.
A complimentary employee shuttle during peak hours, connecting to the Seabus terminal and bus loop in North Vancouver.
Please discuss your commuting plans with Swim Recruiting to ensure long-term feasibility.
How Much – Compensation & Benefits
Seaspan offers a highly competitive total compensation package, including:
Salary range: $117,000 - $140,000, based on experience and internal equity.
Annual performance-based bonus.
Pension plan matching.
Best-in-class health & wellness benefits, including:
Unlimited physiotherapy.
Dental, vision, and life insurance.
Parental leave and medical leave coverage.
Childcare benefit partnership.
Wellness/fitness reimbursement for memberships and registration fees.
Employee & Family Assistance Program (EFAP).
Career growth and professional development opportunities.
Access to an on-site gym at Pemberton campus.
Free shuttle service for employees using transit.
Final salary will be determined based on skills, experience, and internal benchmarking.
When & How to Apply
Swim Recruiting has been exclusively retained for this important search. We are conducting initial interviews on behalf of Seaspan and will present strong candidates to the hiring team.
If you are interested in this opportunity, please reach out as soon as possible to discuss it further.
