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Parts Sales & Support Representative
Join a team that puts exceptional customer experiences at the heart of everything. In this role, you’ll lead by example, build strong relationships, inspire your team to deliver outstanding service, and help drive growth in a fast-paced, solution-focused environment.
 

Who – The Company: 

Our client is a well-established organization with a strong reputation for quality products and exceptional customer support. They foster a collaborative, team-oriented culture and are committed to employee growth and development.

What- The Role:

We’re looking for a Parts Sales & Support Representative who thrives in a fast-paced environment, enjoys solving problems, and values teamwork. The candidate will ideally be a self-starter and will primarily be focused on supporting our client’s customers and ensure that a high level of customer satisfaction is achieved.

This position plays an integral part of our day-to-day operations and will work closely with our client’s supply chain and service teams. Their team is passionate about delivering reliable solutions effectively to our B2B clients and internal departments.
 

• Sales & Relationship Building Respond to inquiries from existing customers and internal service teams.
• Proactively reach out to potential clients to build trust and earn their business.
• Provide accurate quotes and recommendations based on customer needs.

• Technical Support Identify parts based on customer descriptions or equipment issues.
• Use parts manuals, technical documentation, and team expertise to find solutions.
• Occasionally assist in the warehouse with packing and shipping orders.

• Administrative Duties Monitor inventory levels and order parts to fulfill customer needs.
• Create, update, and review orders in the ERP system.

• Maintain accurate CRM records and follow up on open orders.
• Participate in inventory counts and ensure data accuracy.
• Process billing, invoicing, and parts warranty claims.
• Maintain accurate and up to date management in our shared document libraries.

Who- the Candidate: 

Requirements:

• High school diploma; 2–3 years’ customer service experience (industrial equipment or automotive preferred).
• Legally authorized to work in Canada with valid Class 5 BC driver’s license.
• Able to pass background check and driver’s abstract.
• Physically able to meet role demands, including lifting 50+ lbs and operating warehouse equipment.

Preferred:

• Red Seal Partsperson or Heavy Duty Mechanic certification.
• Knowledge of excavators, drilling rigs, and piling rigs.
• Experience with ERP systems, inventory management, and Microsoft 365.
• Familiarity/certification with order pickers and forklifts.
• Supervisory or managerial experience.

Skills & Attributes:

• Understanding of mechanical, hydraulic, and electrical systems.
• Ability to read and interpret parts diagrams and technical documents.
• Strong customer service focus with urgency.
• Detail-oriented, organized, clear communicator.
• Team player, self-starter, eager to learn, humble.

How much:

$65,000-85,000 commensurate with experience + discretionary bonus, RRSP match, extended health, 3 weeks vacation.
 

Where:

Surrey, 5 days’ onsite.
 

When & How To Apply: 

Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you are interested and already have a Recruiter at Swim, please reach out very soon.

Sales Development Representative (French/English)
Bring your bilingual (French & English) skills to a fast-growing, innovative company in the aesthetics space. As the Sales Development Representative, youll connect with clinics and medspas across Canada, sparking new business opportunities and shaping the future of advanced skincare solutions.
 

Who – The Company:

Our client is a Canadian distributor of innovative, science-backed products in the aesthetic space, including advanced skincare and cutting-edge devices. They are dedicated to bringing novel treatments to market while fostering a collaborative and rewarding environment for their team.
 

What- The Role:

We are seeking a fully bilingual (French and English) and highly motivated Sales Development Representative (SDR) with a strong interest in the medical aesthetics industry. This office-based role is focused on prospecting and qualifying new business opportunities with medical clinics, aesthetic practices, and medspas. The SDR will play a critical role in generating warm leads for field sales representatives while also assisting in direct phone and Zoom-based selling.
This position requires someone who is professional, persuasive, and comfortable speaking with physicians, nurses, and practice managers about advanced skincare solutions, aesthetic devices, and injectable products.

• Prospect and qualify new clinics and practices through outbound calls, targeted emails, and Zoom outreach.
• Create warm, qualified leads and schedule meetings for field sales representatives.
• Deliver engaging virtual presentations to introduce product lines and generate demand.
• Support direct sales efforts by assisting in Zoom demos, product Q&A, and follow-up calls with practices.
• Manage a structured sales activity plan, meeting or exceeding weekly goals for calls, meetings booked, and opportunities created.
• Build relationships with clinic staff (coordinators, nurses, physicians) to understand their practice needs and position solutions effectively.
• Maintain accurate data and activity tracking in CRM, ensuring strong pipeline visibility.
• Collaborate closely with field sales reps to ensure a seamless handoff of qualified opportunities and joint pursuit of key accounts.
• Continuously build knowledge of aesthetic market trends, competitor offerings, and practice growth drivers.

Who- the Candidate: 

• Fluent in French and English (verbal and written) - this is a mandatory requirement.
• 2+ years of inside sales, business development, or telesales experience; experience in aesthetics, pharma, or medical devices preferred.
• Strong phone and Zoom presence with excellent communication and persuasion skills.
• Proven ability to generate leads and create sales opportunities in a competitive market.
• Comfort in discussing professional aesthetic products and technologies with healthcare providers.
• CRM proficiency (Salesforce, HubSpot, or similar).
• Self-motivated, competitive, and results-driven with a strong work ethic.
• Ability to work collaboratively with field representatives and marketing teams.

How much:

$50,000-$70,000 + discretionary bonus, HSA, full benefits, quarterly allowance on products, discounts, 2 weeks vacation + Christmas shutdown.
 

Where:

Vancouver onsite 5 days’/week.
 

When & How To Apply: 

Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you are interested, please reach out very soon!

Product Marketing Manager role with veritree, a growing B2B SAAS company headquartered in Vancouver. Lots of opportunity to collaborate, build, create, innovate, and develop. Working on a talented and growing marketing team. veritree is a reputable Canadian company at the cross-section of technology and environmental sustainability with growing brand recognition.
 

Who- the Company: 

veritree is an award-winning climate tech start-up based in Vancouver, Canada. Launched in 2021, veritree’s technology measures and verifies the impact of global restoration efforts from the ground up. veritree is on a mission to plant 1 billion verified trees by 2030, collaborating with businesses, planting organizations, and consumers who believe in the transformative power of verified restoration projects to create real and meaningful impact for the planet, nature, and people.
veritree is at “mature start-up” phase and is hiring for top talent to help them develop to the next step in the company’s journey. Recurring revenue SAAS model with multi-year contracts. The company has won various awards/accolades, is B-Corp certified, and is very values-based with a loyal and growing customer base.
 

What- the Role:

On behalf of veritree, Swim Recruiting is conducting the recruitment for a well-rounded Product Marketing Manager (B2B SAAS) who will help contribute to the company’s growth trajectory.

• Develop and execute go-to-market strategies for product releases and planting project launches.
• Conduct market research to understand customer needs, market trends, and competitive landscape to inform product positioning and messaging.
• Collaborate with the Product Team to understand product capabilities and translate them into compelling marketing materials.
• Collaborate with Planting Partners and Operations to understand project opportunities, updates and outcomes, and translate them into compelling marketing materials.
• Build content and train the sales team on messaging around new solutions, releases and projects.
• Create and optimise marketing content, including case studies, webinars, and blog posts, to drive lead generation and customer engagement.
• Work with the broader Marketing Team to develop and manage multi-channel marketing campaigns to drive product awareness and adoption.
• Analyze and report on the performance of marketing campaigns, using data to drive continuous improvement and optimization.
• Work closely with the Revenue Team to develop sales enablement materials, such as presentations, product demos, and FAQs.
• Research, build, and iterate approaches to the pricing of veritree’s various platform offerings for planting partners, resellers, and corporate partners.

veritree already has excellent marketing processes, KPIs, metrics, data collection methods, and systems in place, but the growing marketing team has plenty of opportunity to expand, improve, and innovate in the years to come- veritree already has solid, healthy roots and still has a lot of growing and flourishing to do!  SWIM will provide interested candidates with a full job description further outlining responsibilities and key outcomes in first 12 months.
 

Who- the Candidate:

We are seeking a proactive and results-driven Product Marketing Manager with a strong background in go-to-market strategy, positioning, and product marketing to join our dynamic team. In this role, you will be responsible for clearly articulating veritree’s differentiated value proposition in the nature tech space, helping internal teams and external partners understand not just what we do—but why it matters. You’ll lead the charge on launching new products, features, and planting projects, conducting market research, and collaborating closely with product, sales, and customer success to drive adoption and engagement.
The ideal candidate will have 5+ years of product marketing experience in the technology sector, preferably for a similar B2B SaaS company. Qualified folks for this role will have the proven ability to develop and execute go-to-market strategies, including sales enablement. Proficiency with marketing automation tools and CRM systems such as HubSpot is required, as well as excellent analytical skills and a data-driven approach to product marketing. On behalf of veritree, Swim is looking for people who have experience building, executing and scaling cross-functional marketing campaigns from concept to completion and who can measure marketing performance in various channels.
Personal Strengths:

• Eager to help build a new discipline at veritree.
• Collaborative team player with the ability to work independently and with minimal supervision.
• Intellectually curious, critical-thinker with a demonstrated ability to learn through iteration.
• Excellent project management skills and attention to detail.
• Receptive to giving and taking feedback and open to making adjustments when required.
• Capable of thriving in a fast-paced environment and managing multiple projects simultaneously.

Ideally candidates will have worked with past/current employers during significant periods of change and growth- i.e. exponential increase in revenues, marketing for a company doing a new product roll-out or expanding into a new country, or strategically exploring an entirely new customer vertical.
The work experience and skills are of course important, but even more crucial are the soft skills! Some personality adjectives that come to mind to describe veritree’s ideal Product Marketing Manager include… entrepreneurial, innovative, self-motivated, communicative, collaborative, humble yet confident, flexible, open-minded, excellent listener, passionate, ethical, values-based, fun-loving, and friendly. The new Product Marketing Manager will be someone who is pumped to work with a bunch of folks who also embody the aforementioned character traits!
SWIM will provide interested candidates with a full list of desired qualifications.
 

How Much:

Let’s talk turkey! Base salary will be commensurate with work experience and qualifications, likely in the range of $114,000 to $126,000, with flexibility to higher. The Product Marketing Manager will also be eligible for a bonus program. In addition, the Director of Marketing will receive a competitive health benefits plan, a generous amount of paid time off (and some work remote flexibility), an L&D budget, etc.
 

Where:

HYBRID. veritree is headquartered in East Vancouver in the vibrant Commercial Drive neighbourhood close to restaurants, shopping, arts & culture venues, and other amenities.
 

When & How to Apply: 

Swim Recruiting has been engaged by veritree as the exclusive agency partner on this important search and will be presenting the profiles of short-listed candidates directly to the hiring team. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY' to send us your resume. Custom cover letters are welcome and will be discussed as part of the selection and shortlisting process with Swim Recruiting; no need to provide cover letter upfront. Thank you!