ServiceNow Business Analyst

IT / Technology
Contract
Hybrid - Vancouver, British Columbia, Canada
Posted on November 28, 2024

6-month contract ServiceNow Business Analyst role working with a global enterprise organization with hybrid work in Vancouver.

  • 6-month contract ServiceNow BA role
  • Global organization with offices in downtown Vancouver
  • Hybrid work, 3 days a week in office

What & Why:
As a result of growth our client is looking to add a contract BA to their office technology team.  You should be a confident business analyst with 10 years’ experience with ServiceNow, who has strong understanding of ServiceNow integrations, ServiceNow database, ServiceNow asset management and has the ability to develop scalable processes. You will be working alongside a PM, providing both typical BA type duties and technical delivery guidance. This team will be partnering with the internal ServiceNow team to implement proposed design solutions, so strong communication and being able to clearly articulate requirements is important. This is a great chance to join a team delivering serious value to the end users.

Who:
This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work arrangement with 3 days a week in office.

You:
You will bring the following education, skills and experience to the role:

  • 5 years of business analyst experience within the Retail Technology industry
  • 10 years experience with ServiceNow and design/delivery of processes and customizations
  • 10 years experience working with ServiceNow systems integrations
  • Strong understanding and experience of asset lifecycle management
  • Experience providing requirements for small to large initiatives
  • Experience working with both agile and waterfall delivery methodologies
  • Experience with discovery and identification of new hardware solutions, including roll-out to stores

Compensation: this role pays between $80-100 per hour

Next Steps:
If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.