Business Process Analyst

IT / Technology
Hybrid – Vancouver, British Columbia, Canada
Posted on May 1, 2024
6-month Business Analyst contract working closely with the business focusing on process improvement. Read Full Description

6-month Business Analyst contract working closely with the business focusing on process improvement.

  • 6-month contract Business Analyst role
  • Global retail success story
  • Hybrid work environment in Vancouver, 3 days a week on site.


What & Why:

Due to growth our client is looking to add a Business Process Analyst to their support team. Your role will be focused specifically on process mapping and business process re-engineering within ServiceNow. In this role you will work closely with business stakeholders, technology teams and specifically the technology team lead of vendor operations to create both business, functional and technical requirements for features and functionality to support our internal business needs. This is a great opportunity to work with an inspiring leader who will support your growth in the organization. 


This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work environment, 3 days a week in office.


You will bring the following education, skills and experience to the role:

  • 2+ years Business Analyst in retail technology and operations.
  • Strong understanding of retail processes and operations.
  • Experience with process mapping and business process re-engineering
  • Experience with Confluence and ServiceNow
  • Understanding of Agile and Waterfall project management
  • Understanding of ITIL best practices


Next Steps:

If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.

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