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6-month contract Program Manager role to support the monitoring and alerting program for a large team at a global retail organization

• Contract Program Manager role

• Focus on monitoring and alerting program

• Global enterprise organization with hybrid work in Vancouver

                          
What & Why:
As a result of growth and investment in technology our client is looking for a program manager to take on the monitoring and alerting program for an engineering team.  You will work with the Project Managers, Business Analysts, and Engineers responsible for tactical delivery of monitoring and alerting capability within specific application delivery teams to ensure they meet best practices, and support overall delivery of monitoring and alerting capability across retail systems. There will be some administrative and budget management activity, but this will be more technically focused role so experience with more technical delivery and engineering management will be considered an asset.

Who:
This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have a hybrid work environment, 3 days a week in office.

You:
You will bring the following education, skills and experience to the role:

• 5+ years in technology or related field w/ 5+ yrs exp in project management, 1-2 yrs in program management scrum/safe or other agile practice certification

• Strong leadership skills, including influencing and gaining consensus without direct authority.

• Experience in managing waterfall, hybrid & agile delivery teams.

• Passion for problem-solving with an ability to excel in an ambiguous environment.

• Hands-on experience with monitoring, observability, and alerting tools. Specifically Splunk, PagerDuty, Datadog, and Solar Winds.

• Experience with driving delivery of monitoring and alerting capability of technical systems

Next Steps:
If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.