Operations

  • Quality Affairs Manager

    Operations | Permanent | Delta, BC

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    Who- the Company: Our client is a federally licensed producer in the Marijuana industry, specializing in the distribution of physical product and plant extracts.  With operations growing at a rapid pace, they are wanting to build a dedicated team to continue getting their quality products to market.


    Where: There is the need for a Quality Affairs Manager at their rapidly expanding location in Delta.


    What- the Role:  The Quality Affairs Manager reports to the Office of the CEO and is responsible for building out a Quality Assurance process and adhering to company mandated guidelines. With a VP currently being hired in the department, this person will have the responsibility of creating processes and systems from scratch, as well as building a team to help support the department.

    Responsibilities:


    • Ensures that quality systems are established, implemented and maintained in compliance with the GPP and other regulatory requirements, as applicable. Works with site personnel to set up and implement procedures and systems to ensure compliance with applicable regulations and requirements. 
    • Prepares and sends site licence applications and amendments to Health Canada, as assigned. 
    • Investigates every complaint received in respect of product quality and, if necessary, take corrective and preventative measures. Assures that the quality of batches/lots of products before they are made available for sale.
    • Determines suitability of raw materials, container closures, packaging and labeling for use in production. Determines batch/lot disposition for bulk and finished products. 
    • Establishes procedures and quality systems for environmental monitoring, security, testing, facilities & equipment calibration, qualification & maintenance.
    • Carries out product recalls according to the applicable regulations and other quality and regulatory requirements as required. 
    • Writes, translates and/or reviews procedures, data and other quality documents. 
    • Trains, mentors and assists other personnel to attain QAP or Alternate QAP status. Provides GxP and other training to personnel. 
    • Performs internal and external quality audits. Ensures that complaints, deviations, investigations, corrective and preventative actions are performed according to quality requirements. 
    • Develop and implement sampling instructions, test methods and other quality control procedures. Sends samples for testing.
    • Assist management and site personnel to prepare the site for Health Canada and other regulatory inspections. Participates in Health Canada and other inspections by gathering information and answering inspection inquiries as assigned.
    • Provide input on establishing quality systems and ensuring that site personnel comply with quality and regulatory requirements. 
    • Work collaboratively and respectfully with internal and external personnel, contacts/businesses. Demonstrates professional, compliant and ethical conduct.
    • Prepare for and participate in all 3rd party audits and inspections. 


    Who- the Candidate: We are looking for a mature, roll-up-your-sleeves attitude. Qualified candidates for this role will have a strong background in Quality Assurance, as well as experience with most of the responsibilities listed above. A background in Food Processing, Pharmaceuticals, and/or Food Safety is an asset. 5+ years in a recognized QA system is also needed. You must have, or be able to receive, security clearance through the AMCPR and have strong leadership capabilities and some procurement experience. 


    How Much: Base salary commensurate with level of relevant experience and skills, likely in the range of $90,000 to $130,000, good benefits, and other perks. 


    When & How to Apply: This search is moving very quickly so please let your Swim recruiter know soon if you are interested in discussing further! 


  • Regional Operations Manager

    Operations | Permanent | Coquitlam, BC

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    Who - the Company: 

    Our client is a leading organisation both nationally and globally, providing automotive glass repair, replacement and distribution. Boasting over 350 branches in Canada the company strives to create an exceptional customer service experience. 


    What - the Role: Regional Manager – BC 

    The Regional Manager will build and develop retail teams that deliver world class service to customers and achieve financial results in multiple retail locations, including Business to Customer (B2C) and Business to Business (B2B) operations.  

    • Building a culture which is people focused and customer driven
    • Championing performance expectations to ensure objectives are met.
    • Implementing operational procedures and processes.
    • Communicating and building awareness for regional key performance indicators and financial objectives.
    • Troubleshooting problems and working with teams to develop solutions that produce results, while ensuring customer satisfaction.
    • Leading recruitment, retention, training and performance management strategies to build and sustain a high performing team.
    • Engaging employees to deliver a profitable sale.
    • Contributing to the development and sharing of best practices to stimulate growth.



    Who - the Candidate:

    You are great at building teams and using influence and empathy to galvanise people to your vision, sticking with the plan till you get it right and celebrating progress along the way.  You love to deliver exceptional customer service experiences, build a better way and have had proven success in these areas.

    • Leveraging your retail services expertise and commercial insight to find creative solutions.
    • Building high-performance teams and managing change.
    • Forming action plans on business performance and to deliver on new initiatives.
    • Developing and fostering rapport, trust and influence throughout the company.
    • Active listening, seeking to understand and bringing forward solutions that create better results.
    • Being resilient. You know what it means to rework a plan and you will get the job done.


    You will have experience that looks like this 

    • A minimum of three years retail management experience in a multi-unit, multi-product environment.
    • Computer literate with utilization of MS office systems, specific to PowerPoint and Excel.
    • Proven people management experience with a robust history of managing change and challenge in a dynamic retail /customer focused environment. 
    • Habitually exceeds expectations.


    Where: You will be based out of Coquitlam, but you will oversee branches in the Lower Mainland and on the Island. 


    How Much:

    $ 90-100 K + bonus and benefits and company car. 


    When & How to Apply: 

    This search is moving extremely quickly! If you already have a Recruiter at Swim, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' and send us your resume. 


  • Operations Coordinator

    Operations | Permanent | Vancouver, BC

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    Who- the Company: Our client is a successful real estate company with an impressive history and great reputation.  


    Where: Vancouver. 


    What- the Role: The company is seeking a new Operations Coordinator to work in the company’s collaborative team. Responsibilities will be diverse and will span such areas contract management, creating and managing project job binders, coordinating project site equipment, and ad hoc administrative tasks associated with the various projects. Reporting to a great Project Manager. Swim Recruiting can provide interested candidates with a more thorough job description.


    Who- the Candidate: We are seeking administrative professionals who are highly organized, efficient, and comfortable working at a very fast-pace with a sense of urgency. Qualified candidates will have at least 2 years’ relevant work experience in a similar administrative role, preferably supporting a project team.


    How Much: Base salary commensurate with experience and qualifications, likely in the neighbourhood of $40,000 to 50,000, plus good benefits and a performance-based bonus. Please discuss further with Swim.


    When & How to Apply: This search is moving quickly! If you already have a Recruiter at Swim, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' and send us your resume. Swim is presenting shortlisted candidates directly to the hiring team for consideration.